Your terms and conditions of use

Product Images

We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.

Pricing

We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on this site are in U.S. dollars.

Customs, Duties and Taxes

Orders sent to addresses outside of the United States may be subject to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you, as these vary from country to country, and we are not able to provide you with this information.

Please contact your local customs office before completing the order to find out what fees, if any, may be charged when your package arrives. Please note that you are considered the importer of goods and must comply with all laws and regulations of the country in which you are receiving the goods. Customs authorities may require the value of the order from us.

What is Our Return Policy?

Our first concern is your complete satisfaction with our products.

Most items that we sell on the GailDeLoach.com website comes with a 30-day money back guarantee.

If for some reason, you are not completely satisfied with your purchase directly from GailDeLoach.com, simply return that item within 30 days for a full refund on that item (some restrictions are listed below).

Please also note that all Freight and Shipping charges, for delivery and return, and related insurance charges, cannot be refunded or credited.

When returning a product back for a refund, please enclosed a copy of your invoice or receipt with your shipment.

Our shipping address for returns is:


Gail DeLoach, Inc
Attn: Returns
825 Western Ave Ste 15
Glendale, CA 91201
USA
(818) 550-1450

If your shipment arrives damaged, please notify us immediately as we will need to file a damage claim report with the shipping company. Please note that all damage shipment claims must be filed within 48 hours from the time the shipment arrives. Failure to contact us within that time period will forfeit your right to file a damage claims report.

We do reserve the right to modify this policy at anytime (with or without notice).

If you should have any questions pertaining to these policies, you are welcome to contact us at anytime.

 

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